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Keynote: We Are All Abbott and Costello

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Marcia Riefer Johnston http://lanyrd.com/2015/writethedocs/sdmwxm/ Documentarians and technical writers have seen many changes in our professions in recent years, and there’s no sign of change slowing down. One thing endures: the writer's goal of communicating to understanding. It’s not as easy as it sounds. Because we are all Abbott and Costello.

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